Well, I had to delay the release of my interview with Andy Lester for a few days, so I'm a little late getting out a replacement interview. But, better late then never. For this interview I speak with Jesse Vincent of Best Practical about his ticketing system, RT, and his new book, "RT Essentials".
This one also has a contest announcement inside. Be sure to listen for your chance to win a copy of "RT Essentials".
